Duties & Responsibilities
Retain and grow the current book of Business and record client information
Support credit control in the management of the clients credit application
Client Servicing
Report on Servicing Activities
Comply with the requirements of the quality management system

Desired Experience & Qualification
2-3 years working experience as a KAM with at least 5 years in the clearing and forwarding industry
Possess PR (Permanent Residence) with a Driver’s licence
English: Read, Write, Listen & Speak
Chinese: Read, Write, Listen & Speak
MS Word / MS Excel / MS PPT / MS Outlook / WeChat capabilities
Able to work on weekends as per client’s request
Operations background would be a distinct advantage. Servicing & Sales, International Trade principles & practice. Macro and Micro factors impacting the business environment
Understanding of statutory charges and application of revenue generating charges
Company Standard trading conditions and liability limitations
Terms of payment and relevant finance fees. CRM tools, INCOTERMS
Carrier & depot conditions of trade. National currencies and international codes
Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook. Verbal communication – advanced
Business acumen. Presentation & Negotiation skills - intermediate
Client/service orientation. Situation analysis & problem solving. Judgment & decision making. Creative & innovative thinking. Action & result orientation


QUALIFICATION

Matric
1 year Sales & Marketing related qualification at NQF level 5
Proficient with the understating an application of INCOTERMS