A Distribution and Warehouse Supervisor is responsible for overseeing the day-to-day operations of a warehouse and ensuring that goods are received, stored, picked, packed, and dispatched accurately, safely, and efficiently. The role balances operational efficiency, staff supervision, inventory control, and customer service.

Typical duties include:
Warehouse Operations
• Supervise daily warehouse activities.
• Ensure efficient receiving, storage, picking, packing, and dispatch of goods.
• Allocate work to warehouse staff and monitor productivity.
• Ensure customer orders are fulfilled accurately and on time.
• Resolve operational issues and bottlenecks.

Distribution Management
• Coordinate deliveries with transport providers.
• Plan daily dispatch schedules.
• Monitor delivery performance and resolve distribution delays.
• Ensure proof of delivery (POD) documentation is completed and filed.
• Liaise with customers regarding delivery requirements.

Inventory Control
• Maintain accurate inventory records.
• Conduct regular cycle counts and stock takes.
• Investigate stock discrepancies.
• Monitor stock movements and prevent losses.
• Ensure proper stock rotation (FIFO/FEFO where applicable).

Team Leadership
• Supervise warehouse personnel.
• Train new employees.
• Conduct performance evaluations.
• Manage attendance, leave, and disciplinary matters.
• Promote teamwork and accountability.

Health & Safety
• Ensure compliance with health and safety regulations.
• Enforce the correct use of PPE.
• Conduct safety inspections.
• Report and investigate accidents or near misses.
• Maintain a clean and organised warehouse.

Quality Control
• Ensure products are handled correctly to prevent damage.
• Verify incoming and outgoing goods.
• Monitor compliance with company quality standards.
• Address customer complaints relating to warehouse or distribution issues.

Administration
• Prepare warehouse and distribution reports.
• Maintain dispatch records and inventory documentation.
• Capture warehouse transactions on ERP/WMS systems.
• Monitor KPIs such as order accuracy and dispatch turnaround times.

Equipment & Facilities
• Ensure warehouse equipment is properly maintained.
• Schedule servicing of forklifts and other material handling equipment.
• Report facility maintenance requirements.

Cost Control
• Monitor warehouse operating costs.
• Minimise overtime where possible.
• Reduce wastage and stock losses.
• Improve operational efficiencies.

Typical KPIs
• Order accuracy (%)
• On-time dispatch rate
• Inventory accuracy
• Picking productivity
• Stock loss/shrinkage
• Warehouse space utilisation
• Safety incidents
• Vehicle turnaround time
• Customer service levels

Skills Required
• Warehouse and distribution management
• Inventory control
• Staff supervision
• Leadership and people management
• Planning and organising
• Problem-solving
• Communication
• ERP/WMS systems (e.g., SAP, Syspro, Oracle, Microsoft Dynamics)
• Microsoft Excel
• Health and safety knowledge
• Time management

Minimum Requirements:

Matric / Senior Certificate equivalent
Preferred experience, Min 3 years' supervisory warehouse, within C&F and advantage

Blue Oak Personnel is a trusted recruitment agency with over 16 years of experience, specializing in the Freight Forwarding and Finance industries. By applying for this vacancy your CV will be uploaded to our system and will be considered for all current vacancies. If you have not been contacted within 2 weeks please consider your application unsuccessful.